Because our products are handmade to order, we are unable to accept returns or exchanges.
All Sales Are Final
All greeting cards and paper goods are final sale. Due to the nature of handmade items, we do not accept returns, exchanges, or cancellations once an order has been placed.
Damaged or Incorrect Orders
We take great care in packaging our items. If your order arrives damaged or if you receive the wrong item, please contact us within 3 days of delivery with:
• Your order number
• A clear photo of the item and packaging
If approved, we will offer a replacement or store credit at our discretion. Refunds are not guaranteed and are evaluated on a case-by-case basis.
Shipping Issues
We are not responsible for:
• Delays caused by the postal service
• Lost or stolen packages once marked as delivered
• Incorrect addresses provided at checkout
Please double-check your shipping information before placing your order.
Color & Design Variations
Because our products are handcrafted, slight variations in color, texture, or design may occur and are part of the charm of handmade items. These variations are not considered defects.